Delivery and Returns


Shipping within Australia:

1 puzzle A$10 Parcel Post A$15 Express Post
2-4 puzzles A$15 Parcel Post A$20 Express Post

Standard Parcels delivered within 3-8 Business Days.
Express Post delivered within 1-3 Business Days (to most metro locations).


Shipping to NZ:

1 puzzle A$25 Standard Airmail A$40 Express Airmail
2 puzzles A$35 Standard Airmail A$50 Express Airmail
3 puzzles A$40 Standard Airmail A$55 Express Airmail
4 puzzles A$45 Standard Airmail A$60 Express Airmail

Standard Airmail delivered within 5-12 Business Days.
Express Airmail delivered within 3-8 Business Days.


Shipping to the Rest of the World:

1 puzzle A$40 Standard Airmail
2 puzzles A$60 Standard Airmail
3 puzzles A$70 Standard Airmail
4 puzzles A$80 Standard Airmail

Delivery times vary but are generally between 9-20 days.
If you can’t wait that long for your puzzles, please do drop us a line at prior to ordering, and we can take a look at Express Airmail options to your chosen country.



Returns Policy

We want you to be 100% satisfied with our products. If you are unhappy with your product, please contact us within 21 days of purchase on We can then discuss your return and give you the necessary instructions. We can only accept returns if the puzzle box is unopened and is in a saleable condition. You will be required to package up the puzzle securely and return it, at your cost, to our address in Australia. When we receive the puzzles in good order, we will refund your account. If the puzzle has been opened, I’m afraid we will not be able to offer a refund.